On a scale of 1 – 10 rate the care you get from your Pharmacist/Doctor/Nurse. To be honest, I am even scared to know your response. But it is necessary that we appraise ourselves to see where we are. There was a patient who came to me, let’s call him Mr. John. John is in his sixties, he had been diagnosed with hypertension for over twenty years now. When he started, he was taking just one medication to manage his blood pressure, now he takes three, plus an array of multivitamins, plus two more drugs for his glaucoma. John came to me one day and asked me “is my hypertension supposed to be getting better or worse?”. A good question if you ask me. The truth is, with everyone response to treatment is different, some people are able to make the necessary changes to help them improve their health while some are so stuck in their ways that they cannot change. But let’s take the efforts of the patient out of the question for a minute, you see John had a long list of medical providers, he has switched doctors a couple of time and gets his medications from different pharmacies, so there is a discontinuation in care (which is bad by the way). The best way to remedy it, or at least try and bridge the gap is by providing flow in treatment by collecting information and data from the patient and previous health care providers for John, but sadly a lot of health personnel don’t have enough time to get all this information.
There is a problem with our health care system, it is undeniably broken, the sad part is, the patient ultimately suffers. So, here is John, confused about his health because no one has properly counselled him and committed to continuous follow up on treatment, and John does not know that he deserves better to even ask for this. This problem is just one of many that exists in our healthcare.
What do you think is the solution?